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FREQUENTLY ASKED QUESTIONS

QUESTIONS?
WE'VE GOT ANSWERS.

MEMBERSHIPS
Our recurring membership is $34.99 biweekly for adults 17+ and includes 24-hour access and unlimited group fitness classes.
No. Our recurring membership does not require a long-term contract. Memberships can be cancelled with 30 days' notice.
We offer recurring memberships, paid-in-full memberships, 10-visit punch passes and drop-in options.
Yes! Members ages 10-16 can join with a minor membership with parent consent. Minor access is limited to staffed hours.
Yes. Cancellations must be completed in person at the club during staffed hours, with 30 days' notice.
We don't offer general freezes. For medical reasons, please email info@clubfitnesscr.com and we'll review your request.

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ACCESS & THE CLUB
Yes! Adult members 17+ have 24-hour access. We are not staffed 24-hours.
Our staff are available Monday–Friday, 9AM–8PM and Saturday–Sunday, 9AM–5PM. Holidays can vary change, check our social media for accurate holiday hours.
Club Fitness is located in Willow Point, Campbell River, BC. Between the Tim Hortons and the BC Liquor Store.
Yes! We have a dedicated Ladies Section for members who prefer a more private training environment.
Yes! Our Kids Zone is available during scheduled times throughout the week. Booking is available through the Club Fitness app.
Our Kids Zone is available Monday-Saturday 9AM-10AM and 10:15AM-11:15AM, and Monday-Thursday 5:25PM - 6:25PM and 6:35PM - 7:35PM.

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GROUP FITNESS
Yes! Recurring and paid-in-full members receive unlimited group fitness classes.
We offer a variety of classes including strength, pilates, yoga, barre, HIIT, cardio, Zumba and Pound, with the schedule changing throughout the week.
Yes. We recommend booking through the Club Fitness app to reserve your spot. You will also get a notification if there are any last minute adjustments or cancels to the class you are booked in for.
Classes open for booking two weeks in advance. 
Yes. You can cancel through the Club Fitness app or Member Portal up to one hour before class without a cancellation fee. Cancellations within one hour are subject to the applicable fee.
No-shows may be subject to a no-show fee.
 

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Everything you need to know about memberships, classes, access and making the most of your Club Fitness experience.
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